We were frustrated and a bit anxious after being on the market for three months with another agency and having a tough time locking in a buyer. One of my friends who used to work in the industry recommended that we speak with Anna and Bruce. She'd told us about them selling her house within a few weeks and we thought we'd give them a try.
Our property was relisted promptly, with a different take on the marketing and a strategy that made us feel confident that they could and would sell it ASAP - no matter how steep our driveway was or the many other hurdles that may pop up along the way (and many had already popped up, mind you with the other agency!).
Anna always had the right words to say to help buyers feel at ease, e.g. if they had concerns about a retaining wall needing replacing, Anna didn't let this worry them as she would seamlessly suggest remedies and keep them focused on the bigger picture. She really helped the buyer fall in love with the property and that's what our property needed, a buyer that would love the lifestyle and not worry about the few negatives (busy roads nearby, steep driveway, neighbours surrounding it, dogs and babies making noises next-door!).
Very promptly we had an offer on the table and negotiations underway. Anna handled these efficiently and professionally. She didn't bother us often and texted us as we had requested that instead of phone calls. She really made things work around our busy work lives and made us feel our property was in good hands.
I wouldn't hesitate to recommend Anna and Bruce to anyone, and I will be using them again if I get the chance! Their easy rapport with people is undeniable. They did a good job and I have no doubt they could do that again and again for many other difficult to sell properties.
Thanks again Anna and Bruce for your quick work. We are so happy now that we've moved on and moved into our new home!
Hannah Treweek
Standout agent!
Selling and buying in this market has been a very difficult experience for us. It has been disappointing to discover the dishonesty of many in this industry. Thankfully though we got to deal with Anna for our purchase.
After dealing with many agents, she has been the clear standout! There were some challenges with buying due to unusual circumstances and Anna was incredible. I really respected how she looked after her vendors, whilst still providing the support we needed as a buyers. She is honest, reliable and great with communication.
I would highly recommend using Anna and also Bruce.
Graham
I wanted to touch base to say thank you for doing such a wonderful job with regard to the sale of my family home.
The circumstances were not the best with regards to my separation, however leaving my home in your capable hands took all the worry and stress away at an emotional time.
I found the appraisal meeting very informative and helpful, I knew the moment you left I would be listing with you.
Then the marketing material arrived…the beautiful photos and words reminded me why I fell in love with the home.
I also appreciated the weekly updates with open home attendance and you both checking in with me.
The sale process was a smooth transaction. (This surprised me given I was away Wellington when two offers where re- ceived!!)
I am truly super impressed with the service I received, and will highly recommend you to friends and colleagues who are thinking of selling.
Thanks again!
Rachel Trinder
Thank you so much for all you guys have done on our behalf to before, during and pre-settlement of Maraeariki Drive. You always go above and beyond and remove all the stress out of selling - and do it with so much flair & professional charisma! We hope to come and catch up with you once the Auckland borders disappear to shout you for drinks. I can't wait for Nico to get home tonight so that we can open that beautiful bottle of bubbles to celebrate the sale - thanks again for sending it down to us!
We really hope we have the pleasure to work with you again in the future.
All the best for the future! Keep in touch. x
Lisa and Nico
Experienced, compassionate, and professional
Anna was helping us sell property post the passing of our parents.
It was also our first time selling a property. Dealing with folks who are upset and stressed on one hand and extremely clueless on the other obviously would have made Anna's job tougher but she handled it with grace and empathy.
I wouldn't hesitate to work with Anna again!
Rolly
Anna and Bruce were extremely helpful and knowledgeable! My husband and I were a bit daunted when it came to purchasing our first home. Upon arrival, Anna answered all of our (many) questions and was just a text away throughout the entire home buying process.
Anna and Bruce are a true gem of a team and I would highly recommend them to anyone.
Thanks so much for helping us. We can’t wait to move in!
Bethany Donnell
Anna and Bruce were highly recommended by a colleague and were happy we took their advice!
They did a brilliant job in helping us sell our home at Hobsonville Point.
They knew the area very well, were spot on with their price estimate and knew how to market our house to set it apart from other similar properties in the area.
Thank you to you both.
Toby and Naomi
Anna and Bruce recently sold our home in Hobsonville Point and I thought it was worth mentioning that this is a team that is truly professional, dedicated and caring.
Anna is truly one of a kind, she supported me through the process as it was my first sale in New Zealand.
I highly recommend Anna to any vendor looking to sell their home.
Thanks again!
Sherinne
Anna and Bruce listed our daughter’s house for sale recently and from the first meeting when my daughter interviewed four prospective agents these were the stand-out couple.
They explained all steps of the strategy really well and in a way that could be easily understood.
They had a really good handle on the market but the more important virtue from our perspective was that they took the time to understand our daughters wishes and what was really important to her.
It was clear to us that whilst the end result of a sale was a priority, the journey itself should be as stress free as possible. The manner in which they explained process, listened to questions and answered carefully with consideration to our daughter’s goals helped to achieve the outcome we were all seeking, and in a short timeline.
Having bought and sold a number of properties in my life I can say with confidence that no other agent or agency has ever impressed me in the way Anna and Bruce have.
If you are looking to sell your property, I would thoroughly recommend you consider Anna and Bruce, you won't be sorry!
Tony Walker
Anna and Bruce were fantastic when selling our home. They were always contactable and
provided advice and reassurance making things less stressful for us. Their knowledge and passion for Real Estate really shone through. I would highly recommend them to anyone who is either looking at selling or buying property.
Annabelle Bates
Anna and Bruce sold our home in Hobsonville. From the start, we were impressed with their professional approach and their philosophy towards working in real estate. Their appraisal was competitive and also much tighter than others we received. The final sale price was spectacular especially given the shift that occurred in the market over our sales period. Their communication and advice on adapting to these conditions was comprehensive and proved to be effective.
Anna and Bruce easily put in 10x more effort than other agents we have listed with in the past. They worked closely with the photographer and stager to ensure their vision was realised and the feedback we received was overwhelmingly positive. Nothing was too much trouble and their reputation for being two of the best agents is well deserved and regularly demonstrated by the results they achieve.
We highly recommend Anna and Bruce to anyone looking for a no-nonsense, professional team who have a genuine desire to excel in their field. Thank you!
Ann
Great Real Estate Experience!
Anna and Bruce were a pleasure to work with throughout the selling process. They were professional, courteous and communicated extremely well with us throughout the process. They secured us multiple offers and we are very happy with the outcome achieved.
I would have no hesitation in recommending them to other sellers.
Ian
Anna took all the worries out of selling Both herself and Bruce her partner worked in a streamline manner.
Anna is very confident and helpful to deal with She answers all your queries in a timely manner and no problem is too big for Anna. She has a friendly vivacious manner and is very personable, going above and beyond.
This is the second time I’ve worked with Anna and Bruce to sell my property. Both are very efficient and super experienced. I would fully endorse them every time.
Sandy
Without doubt, Anna and Bruce are the best team out there. They gave continual communication and support.
I would highly recommend anyone that wanted to sell contacts Anna.
Alana Oliff
Overall very good experience, would recommend.
Anna was very professional and friendly and very prompt at replying to all our messages. She was able to get us a decent price at a time when there was not much activity in the market. Bruce was also very helpful and friendly. They picked a sales strategy that suited our house, which we think made a big difference.
Thanks a lot for your help guys!
Simon
Great real estate agent and an amazing communicator!
Could not be happier with the service provided by Anna and the team. Everything from our first meeting to the open homes, offers and the finalised sale has gone smoothly.
Anna truly goes above and beyond of what's expected of an agent, all while keeping you informed every step of the way. So if you're looking at selling your property,
I could not recommend Anna enough. 10/10
Tomas
Professional and Hard Working!
Anna recently helped us sell our house in Auckland. It was a difficult sale due to the downturn in the market and our being overseas.
Anna was really excellent throughout the process. Keeping us informed, working all hours and advising us about our best options.
We would highly recommend her to any prospective vendor.
Graeme and Mary
We sold our house in a challenging market and Bruce and Anna really made a stressful time a lot easier. They worked very hard to get the best price and provided professional advice and support throughout the process.
I would highly recommend and would work with them again.
Suzanne
Anna's direct and frequent communication was so appreciated by us - Anna always contacted us with a purpose and was always contactable, for any questions at any time.
We were selling our property in a slow market and Anna persisted, adapting the strategy to the data she gathered from different avenues in order to get us the sale.
We were so appreciative of her hard work and persistence, and were happy with the result, which we don't think we would have achieved with any other agency.
Elsie
Thank you so very much for the champagne and magazine subscription.
I am so impressed with your skills at selling, and with your willingness to organize anything that helps the sales prospect.
You made it very easy for me and I am very grateful.
Regards,
Jenny Carryr
Dear Anna
I contacted you at the very beginning because you were recommended to me.
It was only when we got down to the nitty gritty of fixing a time for you to give an appraisal that I realised that we were getting two for the price of one.
You are extremely articulate, knowledgeable, and ‘on to it’ when it comes to any queries that a client could conceivably think of. You are also very prompt in your communications, which is a priceless quality in anyone, more so, an agent to whom one is about to entrust the keys to one's kingdom.
I could write a few pages about your fearsome negotiation skills and super-human powers of bargaining. You are one of the most hardworking people I have ever met and how you haven’t ended up with black circles and bags under your eyes is a miracle.
Your copy writing skills are legendary, plus you pay such close attention to all the tiny details and not just to do with your listing either. Once we signed the contract there was never a single moment when we felt on slightly shaky ground or wondered if we had chosen the right agents.
I am sure if you asked any of your clients, they would say the same thing… that you unfailingly go far beyond the call of duty to ensure a successful outcome for your clients.
Tina
I was trying to sell my Auckland property through another agency while living in Christchurch and it was proving quite difficult.
I was introduced to Anna through a mutual contact and she immediately put my mind at ease.
Anna sold my property in record time and went above and beyond in every aspect.
She was an absolute pleasure to deal with, I can’t recommend she and her business partner enough.
Thank you.
Cheers - Taryn
Yesterday this team sold my late Mums house. This review is from my ❤️!
I understood that right from the start this would be a difficult situation for me emotionally. We originally had the property rented out for a number of years. So you can only image the place. Although the tenants were lovely we had some work cut out for us renovating!
Bruce came and gave us an appraisal which was right on the mark. We spent three weeks renovating, my best friends and family worked on the property and transformed it into a gorgeous sanctuary. Anna and Bruce both came back and her words were “this exceeded my expectations.”
We put Mead St on the market last Wednesday around midday ! Within a day we had over 2000 hits! Saturday came and it poured with rain! Around 30 groups turned up for both days! And within a day we had multiple offers on the table! Which I had no idea about what to do! Let alone reading all the technical agreements! I was nervous to say the least! Anna guided me throughout this process both with patience and warmth! She has given us a new life with the great price she sold our house for.
I cannot thank this team enough, I was so worried and anxious, it was a relief knowing you had my back and that I could trust you both 100%! I’m looking forward to putting the sold sticker on your sign!
Cherie
We weren’t planning to sell our house at all, however we went to an open home in Riverhead for a property being marketed by Anna & Bruce, and fell in love with it!
We had no idea what our existing property in Mt Albert was worth, so Anna & Bruce came over the next evening to appraise our property and talk us through the process. I found them both to be very knowledgeable, friendly, and very patient with us, and we both felt very comfortable with them so signed up on the spot to have them market our home for sale.
Throughout the process they would present various options to us, but at the same time they would also give us their recommendation on what to do, and the clear reasoning behind it. That made the process a lot less stressful for us, being new to the sale process.
Both Anna and Bruce were extremely easy to contact, and were always available when we had questions. It was never an issue for one or both of them to whip out to Riverhead or Mt Albert to meet with us at short notice – we would generally have one of them on our doorstep in 20 minutes!
Once our place hit the market for sale, we had close to 40 groups through in the first five days! Anna always gave us 24 hours’ notice if someone wanted to come through outside of open home times, and we received daily updates on how many groups had come through, and whether any of them seemed interested.
I always felt confident that Anna and Bruce were pushing interested parties to put forward their very best offers and after only one week on the market we had four offers presented to us, and our property was sold.
If you are looking for a sale process that is easy and as stress-free as possible, then we would highly recommend Anna & Bruce. They are passionate about the industry, work around the clock to provide the best possible service to their clients, and are lovely people to work with.
Robyn Wake
I thought I would write of my experience selling my house whilst being stuck in the UK.
To say Anna was amazing is an understatement. She was not only the best real estate agent I have ever dealt with, she has a huge heart.
Her empathy and understanding of the emotional trauma I was feeling was extraordinary.
She took a kind lead in every aspect of the sale. She arranged a beautiful staging that made my house look amazing. She listened to every single fear I had been harbouring and put me completely at ease.
She answered my numerous messages at 11pm her time, and answered my questions with the patience of a saint.
She got me four great offers within just a few hours of listing…helped me navigate the small print...and advised as much or as little as I needed.
She helped me get the power company sorted out, and every little detail was considered with kindness and understanding. She even let me cry when it went through.
Bruce also sent offers over quickly and easily so no big hassles to navigate. The form signing technology was magic.
I don’t know who you are but, if like me the prospect of selling your home in these terrible times is overwhelming, all I can say is take a leap of faith.
It was honestly the best thing I could have ever done.
Paula Harvey
Anna and Bruce are the best team we’ve ever had the pleasure of dealing with.
My partner and I purchased earlier in the year and we were just so blown away by the level of service from these two! They outshone every other agent we’d dealt with during the buying process. No question too silly, no request too difficult.
Being first time buyers we didn’t really know a whole lot. Anna and Bruce navigated us through and made sure we were comfortable and understood everything.
They made the entire process so easy – we are truly grateful to have worked with them!
From a buyer’s perspective, if you’re looking to sell your home, I’d highly recommend Anna and Bruce!
Shanui
Highly Recommended!
Anna and Bruce’s track record speaks for itself.
Their professionalism, market knowledge and willingness to work through numerous challenges to achieve the best possible outcome was reassuring and resulted in a successful sale above our expectations in challenging market conditions.
We would not hesitate to work with them again and would recommend them without reservation to anyone looking for a real estate agent.
Phil
They had me at hello! Months before deciding to list our home, we interviewed a slew of agents.
Anna and Bruce stood out from the crowd and it was really a no contest after meeting them.
A truly professional, genuine and charismatic dream team that couldn’t complement each other any better. They have an unmatched wealth in knowledge, from staging tips, to all the ‘know-hows’ and a prodigious ability to connect with people. The latter is what I believe truly sets them apart.
They’re incredibly generous with their time, providing an in-depth meaningful answer to each question, every single time.
In the end Anna and Bruce achieved a result greater than anticipated.
Ithan
Thank you isn’t enough… Overwhelming gratitude is closer.
How easy to lavish praise about professionalism, enthusiasm, diligence and integrity, when your house is listed in a ‘hot’ market, and sells quickly at a price close to, or more than, you had hoped. Easy, but what about when your home isn’t the norm, and is in a colder market? And, that enthusiasm that is always present in the beginning of a new listing - has to stretch into a longer more challenging timeframe?
Anna and Bruce your enthusiasm, professionalism, diligence, integrity, guidance, and knowledge never faded. It was a consistent. It was my only consistent in this challenging market. Your kindness and hard work remained consistent.
I couldn’t give a more glowing recommendation if I tried.
I always felt important and listened to.
You got me the result I wanted and supported me 100% of the way through.
Lee